Head of UX & Design for Practio
Practio is looking for an ambitious, talented and product-focused Head of User Experience (UX) to contribute to the development of best-in-class digital healthcare solutions for the Practio platform.
Practio is a Danish company with a strong vision of creating digital health solutions that give consumers better access to quality healthcare services. In a novel combination of digital tools and pharmacies as a point-of-care Practio offers better access to primary healthcare services for the consumers, creating better patient outcomes and lower costs of healthcare.
Practio offers immunisation consultations at community pharmacies under the brand sikkervaccination.dk, and is currently launching an innovative subscription service for birth control pills, as part of their grand vision of making the healthcare sector more efficient and tackle the global shortage of healthcare professionals.
The Practio organization is built and guided by a strong set of values that not only define the company DNA, but also serves as the North Star for the day-to-day behaviour and decisions of both employees and management. These values include Creating shared value, Shared Responsibility and Embracing bad ideas to get good ideas. The full value set will be discussed with Candidates at a personal interview.
Since its inception in 2015, Practio has been cash generating from its rapidly growing immunisation business. In order to aggressively accelerate its commercial and international development, as well as invest heavily in new product development, the company recently closed a substantial seed funding from private investors.
We are looking for a Head of UX & Design to own and drive the complex process of developing digital healthcare solutions for the Practio platform. From analytics through strategy to wireframes and design, your task will be to build digital products, that users not only need to use, they want to use them. You will work with all disciplines within UX and UI – both on a conceptual level and together with your team, and you will be responsible for the practical execution as well. Through your past professional experience, you have gained solid knowledge about digital user experience, but you have also realized that the professional solution not solely can be based on the premises of the customers, but must be found in the intersection between customers needs and the business objectives.
You will work very closely with the product owner and Chief Medical Officer, the users, the design team and the software development teams to create amazing user experiences across all elements of the Practio platform. You will contribute to the planning and execution of qualitative and quantitative research and analysis as an integral part of the product development process, and you will hold management responsibility for the design team, currently consisting of three employees.
Your responsibilities as Head of UX & Design will also include the following:
- Development of information architecture (structure, interactive design and specification).
- Preparation of prototypes/mockups.
- Concept development and realization of digital strategies to effective online communication.
- Advice on user behaviour, digital journey mapping and optimization, customer journey design, user experience and information architecture.
As the ideal candidate we expect you to have 3-5 years of experience from a similar role with responsibility for UX/UI within a complex digital ecosystem. It is a bonus if you have start-up experience and experience from digital healthcare. You have experience with prototypes and you have a good technical understanding ideally with hands-on experience within front-end development and/or digital design. You have a relevant academic background within the field of design, human-computer interaction (HCI) or communication. You are accustomed to work in teams across disciplines and geographical locations to deliver products of high quality and you have a deep understanding for design heuristics as well as consumer oriented design technics. You are “digital by heart” and have a solid basic understanding for design to touch devices, responsive web solutions as well as for web analytics and the impact it can have on product optimization. It is expected that you master the art of communicating simply and clearly, both verbally and graphically.
You thrive in a high-paced environment where plans change constantly and deadlines can never be missed. This means you must be strong-willed and robust and at the same time accommodating and possess emphatic and respectful corporative skills and have respect for your colleague’s opinions. The position demands that you as a person are result- oriented and an emphatic leader with the ability to point out a direction and drive the continued professional development of your team. You are passionate about your job and ready for your next career move to Practio where you in collaboration with the rest of the team eager to change the world of healthcare.
If you want to know more about the job, you can contact Klaus Markholt-Hansen on email@example.com or mobile +45 2991 1037 .
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